Capabilities
Arrivals and airport handling
A greeter inside the terminal, help through the paperwork, and a vehicle already waiting kerbside by the time your guest clears customs.
An arrival is the one moment in a programme with no margin. The guest is tired, usually without working data, and standing in a terminal where the exit they were told to use may not be the one their airline uses. Everything that goes wrong later in a trip is recoverable; a bad arrival sets the tone for the whole visit.
We meet guests inside the terminal rather than at the kerb, which is the difference between a greeter your guest has to find and a greeter who finds them. Flights are tracked live, so a three-hour delay moves the greeter’s shift rather than leaving your guest to reach an empty pickup point.
The handover is the part worth getting right: the greeter walks the guest to the vehicle and confirms the onward plan with the chauffeur in front of them, so nobody is left translating an address through a car window.
What the booking includes
- In-terminal meet and greet
- Live flight tracking
- Kerbside vehicle handover
- Live flight tracking, with the greeter’s shift moved to match
- Assistance through arrival formalities
- Kerbside vehicle handover, confirmed in front of the guest
- Departure handling on the same basis
- Late-night and early-morning sectors
How it works
01
Send the flight details
Airline, flight number and date. If the booking changes, send the new one — the tracking follows the flight, not the schedule you first sent.
02
We position a greeter
Assigned to the terminal your airline actually uses, which is not always the one the ticket suggests.
03
Guest is walked to the vehicle
The greeter hands over to the chauffeur in person and confirms the onward journey with the guest present.
Questions
What if the flight is delayed?
The greeter’s shift moves with the tracked flight. You do not need to tell us about a delay for the meet to still happen.
Can you handle departures as well as arrivals?
Yes, on the same basis — assistance to and through check-in, with the vehicle timed to the airline’s counter opening rather than the flight time.
Do you cover regional airports?
We cover the airports serving the cities on our coverage list. Ask about anything outside that and we will tell you plainly whether we can do it well.
Send us the dates. We will send back a plan.
Tell us where your guests land, how many of them there are and what has to happen while they are here. You will have a written movement plan and an itemised quotation back within one working day.